Returns & Exchanges
We want you to love your routine, so we offer a 30-day return window for all products that didn't quite meet your expectations. Whether it's a shade that wasn't your match or a formula that didn't suit your skin, we are here to help make it right.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to locate your purchase and select the items you wish to send back.
Print Your Label
Follow the prompts to generate a prepaid shipping label, which will be emailed to you immediately for a hassle-free drop-off process.
Pack Your Products
Securely place your items in their original packaging or a sturdy mailer, attach the prepaid label to the outside, and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse receives and inspects your return, we will issue a full refund to your original payment method within 5-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing